Health insurance covers medical expenses that may arise due to an illness. These could include hospitalisation costs, medicine costs, and doctor consultation fees.

Additionally, some health insurance plans can also offer coverage for critical illnesses to cover certain life-threatening diseases.

Health insurance policies are usually of the following types:

• Individual health insurance

• Critical illness health insurance

• Group health insurance

"Health insurance" usually covers a wide range of health-related expenses, including medical care, preventive services, and sometimes additional services like dental and vision care. It provides financial protection against medical inflation, with coverage for hospitalisation, doctor visits, surgeries, prescription drugs, and more.

"Medical insurance" refers more narrowly to coverage specifically for medical treatments and procedures.

Both terms are used interchangeably in many contexts, but health insurance often encompasses a broader spectrum of healthcare services beyond just medical treatments.

Health insurance benefits are unmeasurable.

This is because falling sick or getting hurt is never planned. A serious disease or accident can strike at any time. Often, individuals may not be financially prepared or have sufficient savings to cover the costs of treatment. A health insurance policy helps to protect individuals and their families in such circumstances.

Moreover, the cost of medical treatment is continuously increasing. Health insurance for the elderly may come with high premiums or even face denial. Therefore, it is advisable to purchase a health insurance policy as early as possible.

This is the monthly premium that policyholders must pay for their health coverage, regardless of whether they use any healthcare services.

A health insurance premium is the amount that the policyholder pays in exchange for coverage. It is calculated depending on your age, insurance sum assured, medical history, type of plan selected, etc.

Missing a premium payment may result in the lapse of your medical insurance coverage. Do contact our customer service as quickly as possible to discuss options and reinstate your policy if you have missed payments.

In Malaysia, several types of health insurance are available, including surgical or hospitalisation coverage, critical illness insurance, and long-term care plans. The best plan for you will depend on factors such as your age, family history, and affordability.

Your healthcare needs, influenced by your age and pre-existing conditions, will determine the best health insurance plan for you. If you are healthy, a basic plan might suffice. However, for maximum benefit and protection, you may opt for more comprehensive coverage. Speak to a Prudential Wealth Planner to help you find the best plan for your needs.

To select the best health insurance plan for yourself, start by evaluating your financial situation and health condition. Compare various plans based on premium rates and the coverage they offer. Choose a plan that aligns with your budget and long-term health needs.

On average, health insurance can cost around RM 2500 per year. It can increase or decrease depending on the coverage required and differs between insurance providers.

Health insurance can cover your medical expenses and treatment costs if you are at risk of illness. On the other hand, life insurance provides a death benefit to your beneficiaries in the event of premature death, helping to cover future income loss and other outstanding obligations such as funeral costs, hospital expenses, and debts.

If you exceed the annual limit for medical expenses, you will have to pay for the additional costs out of your pocket. However, some plans may offer other benefits or top-up options to cover the excess.

Yes, there may be a waiting period of 30 days for hospitalisation and surgery for our medical insurance plans. However, waiting period for some conditions depends on the medical plan and the type of treatment required.

This depends. You may have to undergo a medical examination and submit a doctor's report so that we can review your condition.

Yes, you can choose your preferred hospital for treatment, as long as it is part of Prudential’s approved panel of hospitals and clinics covered by your medical plan. Prudential offers access to a wide network of quality healthcare providers across Malaysia, ensuring you receive the care you need at your convenience.

Prudential medical insurance plans may offer limited emergency coverage abroad, depending on your policy. If you travel frequently, it is best to check the details of your plan for international coverage. For broader protection, you can enhance your plan with PRUMedic Overseas, an add-on that reimburses medical and outpatient treatment costs in Singapore, Hong Kong, and China.

Yes, you can cancel your Prudential medical plan anytime. However, you may be subject to cancellation fees or penalties depending on the terms and conditions of your policy.

To cancel, contact your Prudential wealth planner or visit a branch, or use PRUServices to begin the process.
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