Hospital Alliance Services (HAS)

A service provided for all policyholders with a medical card.
Couple shaking hands with the doctor

Get treated when you need it

Hospital Alliance Services (HAS) is a value-added service to facilitate your medical insurance claims at no extra cost. Instead of submitting a claim and receiving your reimbursement later, HAS provides pre-authorisation* of medical-related claims incurred at any of our panel hospitals. In other words, your bills will be paid* directly to the hospital so you can focus on your recovery.

If you are a new Prudential medical policyholder, you are entitled to HAS at all times should you require hospitalisation due to:

  • Injuries caused by accidents

  • Non-accidental reasons (only from the 4th month of your policy cover date).


*Subject to availability/approval.

Quick guides to HAS

For when you require hospitalisation.
General guide to HAS (Part 1)
Get to know the process of hospitalisation with HAS.
Guide to HAS Hospital Admission (Part 2)
Get to know the process of hospital admission with HAS.
Guide to HAS Hospital Discharge (Part 3)
Get to know the process of discharging from the hospital with HAS.