Financial Support When Critical Illness Disrupts Your Income

Critical illness can pause your life and your income. Get the financial support you need to recover with confidence.
critical illness






Protecting Your Income When Health Takes Priority.

Critical illness can change more than just your health, it can affect your ability to work, your income, and your day‑to‑day financial stability. Beyond medical bills, many people face ongoing financial pressures such as loss of income and daily living expenses during recovery.

That’s why having a critical illness plan matters. It provides financial support when you need time to focus on recovery, helping to ease financial strain and protect your livelihood.

Reach out to learn more

Terms and Conditions apply.

Critical Illness FAQs

1. What is critical illness?

A critical illness refers to a serious, potentially life‑threatening condition that may require long‑term treatment or recovery and can cause significant financial strain.

2. What illnesses does a critical illness plan cover?

Critical illness plans typically cover a wide range of serious medical conditions, including cancer, heart attack, stroke and coronary bypass. Some plans provide coverage for up to 160 conditions. A lump sum payout is made once the condition is diagnosed, including certain terminal illnesses.

3. What are the most common critical illnesses?

Common critical illnesses include cancer, heart attack and stroke.

4. How does critical illness insurance work?

Once you are diagnosed with a covered critical illness and meet policy requirements (such as the survival period), a lump sum payout is made. This can be used for medical costs, daily living expenses or other financial needs during recovery.

5. What is a survival period and waiting period in critical illness insurance?

A survival period is the minimum number of days you must survive after diagnosis before a claim is payable (typically 7 days). A waiting period is the initial period after policy commencement during which certain claims are not covered. Both vary by policy and illness.

6. Why is critical illness insurance important?

Critical illness insurance helps to:

  • Cover treatment or recovery costs not paid by your medical plan

  • Support daily living expenses if you are unable to work

  • Cover related costs such as transportation, caregiving or home modifications

This allows you to focus on recovery without added financial stress.

7. Is critical illness insurance worth having?

Yes. While life insurance provides financial protection upon death, critical illnesses can also place a heavy financial burden on families while the insured is still alive. A critical illness payout helps replace lost income and manage expenses during recovery.

8. How much critical illness coverage should I get?

A general guideline is coverage of around 6 times your annual income, to support living expenses, treatment needs and potential loss of income.

9. How do I choose the right critical illness insurance plan?

Consider:

  • The range of illnesses covered

  • Your family’s medical history

  • Affordability and financial needs

  • Whether the plan is standalone or a rider

Choose a plan that is flexible and suitable for your long‑term needs.

10. How much does critical illness insurance pay out?

The payout depends on the sum assured selected under your policy. Please refer to your policy documents for details.

11. How much does PRUMy Critical Care cost?

Premiums depend on factors such as age, medical history, coverage amount and policy term. Speak to our Wealth Planners for a suitable option.

12. Can I buy more than one critical illness policy?

Yes. You may hold multiple critical illness policies from Prudential Malaysia or other insurers, provided:

  • Premiums remain affordable

  • Total coverage suits your needs

  • You understand each policy’s terms and exclusions

13. Is life insurance better than critical illness insurance?

Both serve different purposes. Critical illness insurance provides financial support upon diagnosis of a serious illness, while life insurance provides financial protection in the event of death. Many people choose to have both.

14. Does critical illness insurance cover accidents?

Critical illness insurance generally does not cover accidents directly. However, certain accident‑related critical conditions (e.g. traumatic brain injury or total blindness) may be covered, depending on policy terms.

15. What is excluded under PRUMy Critical Care?

Exclusions vary by policy but may include pre‑existing conditions, self‑inflicted injuries and non‑disclosure of material information. Always refer to your policy documents for full details.

16. Are critical illness premiums tax‑deductible in Malaysia?

Yes. Premiums for life and medical insurance, including critical illness plans, may qualify for tax relief, subject to LHDN limits and eligibility criteria.

17. What happens if I cancel my policy or in the event of death?

If the policyholder passes away, the sum assured will be paid to the nominated beneficiary, subject to policy terms.

You may cancel your policy by giving written notice; however, premiums paid may not be refundable and future re‑application may require underwriting.

Get In Touch With Us

*Please fill in all fields
*Please fill in all fields

All fields marked with * are mandatory

Are you a Prudential customer?

Are you a Prudential customer?

Your details

Preferred Contact Method (Please provide a phone number and email address.) *

I/We have read, understood and given my/our consent for Prudential Assurance Malaysia Berhad to collect, use and disclose my/our personal data in accordance to the Privacy Policy given.*