Healthcare Services in the Comfort of Your Own Home with Doctor2U
KUALA LUMPUR, 16 January 2018 – Prudential Assurance Malaysia Berhad (PAMB) and Prudential BSN Takaful Berhad (PruBSN) today announced its partnership with Doctor2U, BP Healthcare Group’s homegrown technology arm to provide health screening services to their would-be policyholders/certificate holders.
If a health screening be required as part of the underwriting process, customers who have subscribed to a minimum annual premium can opt to have a fully qualified doctor provided by Doctor2U to perform the necessary health screening tests on them at their preferred location, including their homes. This arrangement provides convenience to would-be policyholders/certificate holders as they no longer need to go through the hassle of the possible long waits at clinics or hospitals.
Chief Operations Officer of PAMB, Wong Eng Teng said, “This partnership is very exciting for both Prudential and Doctor2U as we are making health screening services available to our customers in the comfort of their home. This is not only convenient for them but they are also able to get their policy or certificate more quickly and the insurance coverage can commence almost immediately. This is also aligned with our commitment to provide a much more effective application process, further enhancing the customer experience”.
Chief Operations Officer of PruBSN, Ahmir ud Deen added “We are continuously looking into how we can improve our customer experience. Doctor2U offers a mobile app with features such as Live Chat and Video Consultation which allows our customers to connect instantly to doctors and it fits well with our plans. We are offering a special promotion exclusively for PAMB and PruBSN customers, agents and their family members for the doctor house call service until the end of this year. We will continue to leverage on technology to bring exceptional services for our customers.”
In addition to the health screening services, customers can call for a fully registered doctor to their doorsteps at only RM80 for a day time request and RM 150 for a night request. This rate is applicable from 1 January to 31 December 2018.
Celebrating the partnership, Dato’ Beh Chun Chuan, Chairman of BP Healthcare Group said, “This is a major milestone for Doctor2U and the BP Healthcare Group. We are proud to be collaborating with exemplary leaders in the industry. Our motto has always been to transform healthcare delivery to make it a more seamless experience for all sides, and PAMB together with PruBSN have allowed us to make this a reality.”
Garvy Beh, Founder and Chief Executive Officer of Doctor2U said, “We have a network of over 1,000 doctors and media professionals in place nationwide which aims at providing convenient and quality healthcare experiences to our customers. We look forward to building a strong relationship with PAMB and PruBSN as we continue to empower Malaysians to be more health conscious and enhance their health management.”
For more information on the above services, please visit www.doctor2u.my/prudential/
Minimum Annual Premium of RM25,000 for PAMB customers and minimum Annual Contribution amount of RM20,000 for PruBSN customers.