| I want to... | How? |
| nominate my family member(s) or friends to receive my Policy proceeds | Trust and Nomination Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| nominate my family member(s) or friends to receive my coverage proceeds | Trust and Nomination - Dengue Safe+ Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| nominate my family member(s) or friends to receive Group Policy proceeds | Nomination of Beneficiary (Selected Group Policy) Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| nominate my family member(s) or friends to receive MortgageCover proceeds | Nomination of Beneficiary (For MortgageCover only) Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| appoint my immediate family member(s) to become owner (Contingent Assured) of my child's policy after my demise | Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| appoint my immediate family member(s) to become Life Assured (Alternate Life Assured) of my policy after the demise of my existing Life Assured appoint my immediate family member(s) to become owner (Alternate Assured) of my policy after my demise | Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| transfer certificate ownership to Insured Member after the demise of existing Certificate Holder and Insured Member attained age 18 years old | Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
Forms you will need
| I want to... | How? |
| update my address/email address/contact no. | PRUServices Login PRUServices > Popular Services > Change personal details Alternatively, please reach out to your Wealth Planner or visit the nearest Prudential branch. |
update my/my child's personal details. | Please reach out to your Wealth Planner or visit the nearest Prudential branch. |
| I want to... | How? |
| update my credit or debit card details/settings | PRUServices Login PRUServices > Go to navigation bar > Payments > Sign up for auto deduction |
deduct premium(s) from my savings/current account | PRUServices
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| have the payment to be credited directly to my savings/current account | PRUServices Login PRUServices > Go to navigation bar > Payments > Change payout account |
| change my payment frequency | PRUServices Login PRUServices > Go to navigation bar > Payments > Change payment frequency |
| I want to... | How? |
| do a single premium top up | Single Premium Top Up Please reach out to your Wealth Planner or visit the nearest Prudential branch. |
| invest/relocate my premiums to another PRULink fund | Please reach out to your Wealth Planner or visit the nearest Prudential branch. |
| I want to... | How? |
| change my Survival Benefit/Guaranteed Cash payout option | Options for Periodic Payouts Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| I want to... | How? |
| request for my Goal Achievement Benefit/Academic Achievement Award | Incentive and Award Payout Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| request for a Policy Loan from my policy | Policy Loan Agreement Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| request a Surrender of Reversionary Bonus/make my policy Paid Up | Paid Up or Bonus Application Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| request for payout from my accumulation option account | Withdrawal from Accumulation Option Account Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| make a partial withdrawal from my PRULink fund | Please reach out to your Wealth Planner or visit the nearest Prudential branch. |
| surrender my policy | Please reach out to your Wealth Planner or visit the nearest Prudential branch. |
| I want to... | How? |
| revive my policy that is currently lapsed | Policy Revival Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| revive my Direct Marketing-Telemarketing (DMTM) policy that is currently lapsed | DMTM Policy Revival Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| revive my policy that has lapsed for more than 6 months | Personal Statement Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| I want to... | How? |
| declare a signature change in my policy | Please reach out to your Wealth Planner or visit the nearest Prudential branch. |
| I want to... | How? |
| declare my domestic borrowing status and/or residency status in my policy | Notice & Declaration on Foreign Exchange Administration Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
| I want to... | How? |
| know more about CRS CRS FAQ | Individual Tax Residency Self Certification Entity Declaration Controlling Person Tax Residency Self Certification Please submit the completed forms by contacting your Wealth Planner or by visiting the nearest Prudential branch. |
The Policy Servicing forms listed above constitute the common forms that are in use, however if you are not able to locate the forms you are looking for you may reach out to your wealth planner or visit your nearest Prudential branch.