FAQs


The impact on the policy's overall account value should be minimal because the additional premium is utilised to cover the increased insurance charges.

Waiver riders are optional riders under which the future premium of your policy (in whole or in part) will be waived by Prudential when any of the claimable event(s) defined in your policy document occurs.

Medical rider premiums are not guaranteed and therefore not covered by waiver rider. There is no impact to waiver rider due to this revision. 

If there is a waiver claim on your policy, Prudential will waive part of the annualised premium. The medical rider premium will be revised as the medical rider premium is not guaranteed and not covered by waiver rider. You are still required to continue paying the premium amount that is not waived by us to ensure continuous insurance coverage.

You are required to pay the revised premium to enjoy long term protection. In the event of non-payment of premium and if your policy has acquired surrender value, the premium due will be automatically covered under the Automatic Premium Loan scheme, with interest charged. You will continue to enjoy the benefits until the surrender value is fully exhausted.

There is no change to your current payment arrangement and the new premium will be deducted upon the new revision date. 

For policies currently under the Waiver status, the above applies as the medical rider premium is revised.

For policies under minor claim, the premium for the medical plan will still increase. The premium will increase from the Next Premium Due Date (NPDD) onwards.

For policies under discounted advance premium scheme, you will need to pay the difference in premium after the revision. You will receive a notification letter from us detailing the additional premiums that you are required to top-up. Please pay the additional premiums required to ensure your discounted advance premium scheme remains applicable and to continue enjoying your policy coverage until policy maturity.