2021 Annual Statement Updates
Dear Policyholders,
Good News! Your 2021 Life Assurance Premium Statement for Tax Filing and all other statements are NOW ready.
Download our MOBILE app PULSE by Prudential to link your policy at PRUServices (also known as My Coverage) and view your annual statements.
Click HERE to download Pulse and follow 2 options below to get your annual statement.
If you are our existing PRUAccess Plus user, click HERE.
Option 1
If you are NEW to Pulse
Step 1
Download Pulse by Prudential app on Google Play Store or Apple App Store.
For best experience on Pulse, please use:
i. Android version 8.1 and above; or
ii. iOS 12 and above; or
iii. HUAWEI devices supported by Google Play apps with Android version 8.1 and above
Download Pulse by Prudential app on Google Play Store or Apple App Store.
For best experience on Pulse, please use:
i. Android version 8.1 and above; or
ii. iOS 12 and above; or
iii. HUAWEI devices supported by Google Play apps with Android version 8.1 and above
Step 2
Complete your registration by connecting with Google or Facebook, or continuing either with Email or Mobile.
If you choose to sign-up using email or mobile, set up your account by filling your information. For other methods, you will need to grant permission to access your Google/ Facebook/ Apple account.
Complete your registration by connecting with Google or Facebook, or continuing either with Email or Mobile.
If you choose to sign-up using email or mobile, set up your account by filling your information. For other methods, you will need to grant permission to access your Google/ Facebook/ Apple account.
Step 3
Upon successful registration/sign in, tap on “PRUServices” (also known as My Coverage) tile or icon on the home screen.
Tap “Proceed” after reading the Prudential Assurance Malaysia Berhad (“Prudential Malaysia”) Privacy Policy and Terms and Conditions.
Upon successful registration/sign in, tap on “PRUServices” (also known as My Coverage) tile or icon on the home screen.
Tap “Proceed” after reading the Prudential Assurance Malaysia Berhad (“Prudential Malaysia”) Privacy Policy and Terms and Conditions.
Step 4
Tap on the "Link Policy/Certificate”. Key in your NRIC or any Prudential Malaysia policy/certificate numbers that you own in the field provided and tap “Continue".
Tap on the "Link Policy/Certificate”. Key in your NRIC or any Prudential Malaysia policy/certificate numbers that you own in the field provided and tap “Continue".
Step 5
Your Prudential Malaysia policy(ies)/certificate(s) will be shown after you key in the OTP number sent to the mobile number registered under your policy/certificate.
Your Prudential Malaysia policy(ies)/certificate(s) will be shown after you key in the OTP number sent to the mobile number registered under your policy/certificate.
Step 6
Tap on “Document” to view and download Annual Statement i.e. Life Assurance Premium Statement (Tax Filling Statement), Investment Linked Plan Statement and Universal Linked Plan Statement.
Tap on “Document” to view and download Annual Statement i.e. Life Assurance Premium Statement (Tax Filling Statement), Investment Linked Plan Statement and Universal Linked Plan Statement.
Option 2
If you are EXISTING Pulse user
Step 1
Go to PRUServices (also known as My Coverage).
Tap on “PRUServices” tile or icon under home screen.
Go to PRUServices (also known as My Coverage).
Tap on “PRUServices” tile or icon under home screen.
Step 2
Key in Your NRIC or Policy/Certificate Number. Go to Step 3 if you have linked your policy/certificate earlier.
Tap on the “Link Policy/Certificate” and key in your NRIC or PAMB policy/certificate number. Key in the OTP sent to the mobile number.
Key in Your NRIC or Policy/Certificate Number. Go to Step 3 if you have linked your policy/certificate earlier.
Tap on the “Link Policy/Certificate” and key in your NRIC or PAMB policy/certificate number. Key in the OTP sent to the mobile number.
Step 3
Your policy(ies)/certificate(s) details.
Tap on the policy/certificate that you wish to view.
Your policy(ies)/certificate(s) details.
Tap on the policy/certificate that you wish to view.
Step 4
Download your Annual Statement at “Document” tab.
“Document” to view and download Annual Statement i.e. Life Assurance Premium Statement (Tax Filling Statement), Investment Linked Plan Statement and Universal Linked Plan Statement.
Download your Annual Statement at “Document” tab.
“Document” to view and download Annual Statement i.e. Life Assurance Premium Statement (Tax Filling Statement), Investment Linked Plan Statement and Universal Linked Plan Statement.