Step 2

Click on 'Registration' and request for First Login Code.


Step 3

Enter your NRIC/Other ID and the First Login Code.
Click 'Next' to complete registration.

First Login code is a 6-digit code that is unique to each individual. This code is mandatory for registration.

If you did not receive the First Login code, you can request for it to be resent with the following steps:

  1. Logon to https://pruaccessplus.prudential.com.my
  2. Click on 'Registration'
  3. Enter your New NRIC No. or select Other Identity No.
  4. Go to 'Did not receive a First Login Code' and click on 'Click Here'
  5. Enter the 6-digit First Login code sent via SMS to your registered mobile number or email
  6. Proceed to complete the registration.

No. The First Login code will not expire.

If the mobile number is incorrect or not registered with Prudential, you will not be able to receive the First Login code to complete registration or perform any online transactions in PRUAccess Plus. You can update your mobile number with the following steps:

  1. Logon to https://pruaccessplus.prudential.com.my
  2. Click on 'Registration'
  3. Go to 'Update Mobile Number' and click on 'Click Here'
  4. Enter your New NRIC No. or select Other Identity No.
  5. Answer security questions
  6. Enter your new mobile phone number

For assistance, you may contact our Customer Service Executives from Call Center at +603-21160228 or visit any of our branches.

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