The Policy Servicing forms listed below constitute the common forms that are in use, however if you are not able to locate the forms you are looking for or if you have any questions, please contact our Customer Service at 03-2116 0228 or write to us at [email protected]

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I want to update my new address/ email address/ phone no.

Application for Change of Address and Details

I just registered a new name at Jabatan Pendaftaran Negara (JPN) and I want to update it.

I want to update my NRIC No./ Passport No./ Business Registration No.

I want to update my nationality and country of birth.

I want to update my marital status and change the salutation.

I do not wish to receive any marketing communication from third party and/ or Prudential & its group of companies.

I purchased a pre-natal policy for my baby and I recently gave birth. I want to update my child's details.

I want a replacement for my medical card.

 

 

Application for Minor Alteration

 

 

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I want to deduct premium(s) from my credit or debit card / I want to update my new credit or debit card details.

Application for Credit / Debit Enrolment

I want to deduct premium(s) from my savings/current account.

Application for Direct Debit Authorisation

I want payment to be credited directly to my savings/current account.

Application for Direct Credit

I want to change my payment frequency.

I want to change my current payment mode to cash/cheque.

Payment Alteration Form

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I want to nominate my family member(s) or friends to receive my policy proceeds.

Application for Trust and Nomination

I want to appoint my immediate family member(s) to become owner (Contingent Assured) of my child’s policy after my demise.

Application for Contingent Assured

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I want to do a single premium top up.

Application for Single Premium Top Up Form

For more information, please click here.

I want to invest/ switch to another PRUlink fund.

I want to allocate/ re-direct a portion of my premium to another PRUlink fund.

 

Application for Withdrawal, Switching or Premium Re-Direction

 

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I want to change my Survival Benefit payout option.

I want to change my Guaranteed Cash Payment option.

Option for Survival Benefit / Guaranteed Cash Payment 

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I want to request for my Goal Achievement Benefit.

I want to request for my Academic Achievement Award.

Application for Incentive and Award Payout

I want to request for Policy Loan from my policy.

Policy Loan Agreement

I want to request for Cash Bonus from my policy.

I want to request for Paid Up on my policy.

Application for Paid Up or Cash Bonus

I want to request for payout from my accumulation option.

Application for Withdrawal from Accumulation Option

I want to do partial withdrawal from my PRUlink fund

Application for Withdrawal, Switching or Premium Re-Direction

For more information on Withdrawal Guideline, please click here

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My policy is currently lapsed. I want to revive it.

Application for Revival

My policy is currently lapsed. I want to revive it. For Direct Marketing - Telemarketing (DMTM).

Application for Revival - Direct Marketing - Telemarketing (DMTM)

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I want to declare for signature change on my policy.

Signature Declaration Form

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